/* Layout: phone-first single column (max 560px), app-style tiles on home, one hash route per tool. Calm = muted on cream; Bold = saturated. */
:root{
  --bg:#FFF9E8; --surface:#ffffff; --fg:#26232E; --muted:#66727a; --line:#F3E3B5; --ink-on:#ffffff;
  --brand:#26232E;
  --c-human:#0FA9A3; --c-cancel:#FF4F8B; --c-money:#F2A900; --c-down:#14B8AE; --c-called:#FF8A5B; --c-complain:#E6196B;
  --tint:0.2;
  --good:#3f8f5f; --warn:#c08a1e; --bad:#c2554a;
  --display:"Bricolage Grotesque",ui-rounded,system-ui,sans-serif;
  --body:"Figtree",system-ui,-apple-system,"Segoe UI",sans-serif;
  --r:18px;
}
:root[data-style="bold"]{
  --bg:#fffaf0; --brand:#111111;
  --c-human:#16b35a; --c-cancel:#ff4d4d; --c-money:#ffb300; --c-down:#2f6bff; --c-called:#8a3ffc; --c-complain:#00b3a4;
  --tint:0.2;
}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]){
  --bg:#141a1e; --surface:#1d252b; --fg:#eef1ee; --muted:#9aa6ad; --line:#2c363d; --brand:#e9e4d6; color-scheme:dark;
}}
:root[data-theme="dark"]{--bg:#141a1e; --surface:#1d252b; --fg:#eef1ee; --muted:#9aa6ad; --line:#2c363d; --brand:#e9e4d6; color-scheme:dark}

*{box-sizing:border-box}
body{background:var(--bg);color:var(--fg);font-family:var(--body);font-size:16px;line-height:1.5;margin:0}
.wrap{max-width:560px;margin:0 auto;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px));padding-block:14px 90px}
h1,h2,h3{font-family:var(--display);font-weight:800;letter-spacing:-.02em;line-height:1.05;margin:0;text-wrap:balance}
h1{font-size:clamp(32px,9vw,44px)} h2{font-size:26px} h3{font-size:18px}
p{margin:0}
button,input,select{font:inherit;color:inherit}
a{color:inherit}
:focus-visible{outline:3px solid var(--c-down);outline-offset:2px;border-radius:8px}

.top{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:22px}
.logo{display:flex;align-items:center;gap:8px;font-family:var(--display);font-weight:800;font-size:22px;color:var(--brand);text-decoration:none}
.logo svg{width:30px;height:30px}
.style-switch{display:flex;background:var(--surface);border:1px solid var(--line);border-radius:999px;padding:3px}
.style-switch button{border:0;background:none;padding:6px 12px;border-radius:999px;font-size:13px;font-weight:700;cursor:pointer;color:var(--muted)}
.style-switch button[aria-pressed="true"]{background:var(--brand);color:var(--bg)}

.eyebrow{font-size:11.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}
.lead{color:var(--muted);margin-top:8px;font-size:16px}
.search{display:flex;align-items:center;gap:10px;background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:12px 14px;margin-top:18px}
.search input{border:0;outline:0;background:none;flex:1;min-width:0;font-size:16px}
.results{background:var(--surface);border:1px solid var(--line);border-radius:14px;margin-top:6px;overflow:hidden}
.results a{display:flex;justify-content:space-between;padding:11px 14px;border-bottom:1px solid var(--line);text-decoration:none;font-weight:600}
.results a:last-child{border-bottom:0}
.results small{color:var(--muted);font-weight:500}

.section{margin-top:28px;display:grid;gap:12px}
.tiles{display:grid;grid-template-columns:repeat(3,1fr);gap:16px 10px}
.tile{display:flex;flex-direction:column;align-items:center;gap:7px;text-decoration:none;text-align:center;font-size:13px;font-weight:700}
.tile .ic{width:64px;height:64px;border-radius:18px;background:var(--c);display:grid;place-items:center;box-shadow:0 6px 14px color-mix(in srgb,var(--c) 35%,transparent)}
.tile .ic svg{width:30px;height:30px;stroke:#fff;fill:none;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.tile:hover .ic{transform:translateY(-2px)}
.tile .ic{transition:transform .15s}

.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:16px}
.list{display:grid}
.row{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:11px 0;border-bottom:1px solid var(--line);text-decoration:none}
.row:last-child{border-bottom:0}
.row b{font-weight:700}
.pill{font-size:12px;font-weight:700;padding:4px 10px;border-radius:999px;white-space:nowrap}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;vertical-align:middle}

.partner{position:relative;border-radius:var(--r);padding:16px;background:color-mix(in srgb,var(--c) calc(var(--tint)*100%),var(--surface));border:1px solid color-mix(in srgb,var(--c) 35%,var(--line))}
.partner .tag{position:absolute;top:-9px;left:14px;background:var(--fg);color:var(--bg);font-size:10px;font-weight:800;letter-spacing:.1em;padding:2px 8px;border-radius:6px}
.partner p{font-weight:700}
.partner small{display:block;color:var(--muted);font-size:12px;margin-top:4px}
.partner .go{display:inline-block;margin-top:10px;background:var(--c);color:#fff;font-weight:800;padding:9px 14px;border-radius:12px;text-decoration:none;font-size:14px}

.back{display:inline-flex;align-items:center;gap:6px;font-weight:700;font-size:14px;color:var(--muted);text-decoration:none;margin-bottom:14px}
.hero-band{border-radius:22px;padding:18px;background:color-mix(in srgb,var(--c) calc(var(--tint)*100%),var(--bg));border:1px solid color-mix(in srgb,var(--c) 30%,var(--line))}
.hero-band .eyebrow{color:color-mix(in srgb,var(--c) 70%,var(--fg))}
.num{font-family:var(--display);font-weight:800;font-size:30px;letter-spacing:.01em;font-variant-numeric:tabular-nums}
.btns{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.btn{border:0;border-radius:12px;padding:11px 16px;font-weight:800;font-size:15px;cursor:pointer;background:var(--c);color:#fff;text-decoration:none;display:inline-block}
.btn.ghost{background:var(--surface);color:var(--fg);border:1px solid var(--line)}
.steps{display:grid;gap:10px;counter-reset:s;margin:0;padding:0;list-style:none}
.steps li{display:flex;gap:12px;align-items:flex-start;font-weight:600}
.steps li::before{counter-increment:s;content:counter(s);flex:none;width:28px;height:28px;border-radius:50%;background:var(--c);color:#fff;display:grid;place-items:center;font-weight:800;font-size:14px}
.bars{display:flex;align-items:flex-end;gap:8px;height:110px;margin-top:10px}
.bars div{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:4px;height:100%;font-size:11px;color:var(--muted);font-weight:600}
.bars i{display:block;width:100%;border-radius:8px 8px 3px 3px;background:color-mix(in srgb,var(--c) 35%,var(--surface))}
.bars i.best{background:var(--c)}
.chips{display:flex;flex-wrap:wrap;gap:8px}
.chip{border:1px solid var(--line);background:var(--surface);border-radius:999px;padding:7px 13px;font-weight:700;font-size:14px;cursor:pointer;text-decoration:none}
.chip[aria-pressed="true"]{background:var(--c);border-color:var(--c);color:#fff}
.field{display:grid;gap:6px}
.field label{font-weight:700;font-size:14px}
select,input[type=number]{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:11px 12px;width:100%}
.letter{font-family:Georgia,"Times New Roman",serif;font-size:14.5px;line-height:1.6;background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:16px;white-space:pre-wrap}
.big-result{font-family:var(--display);font-weight:800;font-size:56px;line-height:1;font-variant-numeric:tabular-nums}
.note{font-size:12.5px;color:var(--muted)}
.status-up{background:color-mix(in srgb,var(--good) 16%,var(--surface));color:var(--good)}
.status-issue{background:color-mix(in srgb,var(--warn) 18%,var(--surface));color:var(--warn)}
.status-down{background:color-mix(in srgb,var(--bad) 16%,var(--surface));color:var(--bad)}
.spark{display:flex;align-items:flex-end;gap:2px;height:28px;width:90px}
.spark i{flex:1;background:var(--c);opacity:.55;border-radius:2px}
footer{margin-top:36px;font-size:12.5px;color:var(--muted);text-align:center}
.toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--fg);color:var(--bg);padding:10px 16px;border-radius:12px;font-weight:700;font-size:14px}
@media (prefers-reduced-motion: reduce){*{transition:none!important}}

/* Reach-a-human page additions */
.badge{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:700;padding:4px 10px;border-radius:999px;margin-top:10px}
.badge.ok{background:color-mix(in srgb,var(--good) 16%,var(--surface));color:var(--good)}
.badge.check{background:color-mix(in srgb,var(--warn) 18%,var(--surface));color:var(--warn)}
.kv{display:grid;gap:2px;padding:10px 0;border-bottom:1px solid var(--line)}
.kv:last-child{border-bottom:0}
.kv small{color:var(--muted);font-size:13px}
.kv b{font-variant-numeric:tabular-nums}
.time{display:flex;gap:10px;align-items:flex-start;padding:8px 0}
.time i{flex:none;width:10px;height:10px;border-radius:50%;margin-top:7px}
.num.none{font-size:22px;color:var(--muted)}
.idx-group{margin-top:22px}
.idx-group h3{margin-bottom:8px}
.crumbs{font-size:13px;color:var(--muted);margin-bottom:10px}
.crumbs a{text-decoration:none;font-weight:700}

/* Money back + Cancel tools (2026-11-06) */
.q{display:grid;gap:8px;padding:14px 0;border-bottom:1px solid var(--line)}
.q:last-of-type{border-bottom:0}
.q>b{font-weight:800;font-size:15.5px}
.opts{display:flex;flex-wrap:wrap;gap:8px}
.opt{position:relative}
.opt input{position:absolute;opacity:0;inset:0;cursor:pointer}
.opt span{display:inline-block;border:1.5px solid var(--line);background:var(--surface);border-radius:999px;padding:8px 14px;font-weight:700;font-size:14px}
.opt input:checked+span{background:var(--c);border-color:var(--c);color:#fff}
.opt input:focus-visible+span{outline:3px solid var(--c);outline-offset:2px}
.q input[type=text],.q input[type=number],.q textarea{background:var(--surface);border:1.5px solid var(--line);border-radius:12px;padding:11px 12px;width:100%;font:inherit}
.q textarea{min-height:90px;resize:vertical}
.result{border-radius:22px;padding:18px;background:var(--c);color:#fff;display:grid;gap:10px}
.result[data-tone="maybe"]{background:#FF8A5B}
.result[data-tone="no"]{background:#5c6670}
.result .big-result{font-size:clamp(40px,12vw,58px)}
.result .r-head{font-family:var(--display);font-weight:800;font-size:20px;line-height:1.15}
.result ul{margin:0;padding-left:18px;display:grid;gap:6px;font-weight:500}
.r-steps-wrap,.r-letter-wrap{background:var(--surface);color:var(--fg);border-radius:16px;padding:14px}
.r-steps-wrap h3,.r-letter-wrap h3{font-size:16px;margin-bottom:10px}
.r-letter-wrap .letter{border:0;padding:0;background:none;font-size:13.5px}
.legal{font-size:12.5px;color:var(--muted);border-left:3px solid var(--c);padding:4px 0 4px 10px}
.faq details{border-bottom:1px solid var(--line);padding:12px 0}
.faq details:last-child{border-bottom:0}
.faq summary{font-weight:800;cursor:pointer}
.faq p{margin-top:8px;color:var(--muted)}
.tool-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.tool-card{display:grid;gap:6px;padding:14px;border-radius:18px;text-decoration:none;background:color-mix(in srgb,var(--c) 18%,var(--surface));border:1.5px solid color-mix(in srgb,var(--c) 45%,var(--line))}
.tool-card .emo{width:42px;height:42px;border-radius:13px;background:var(--c);display:grid;place-items:center;font-size:22px}
.tool-card b{font-family:var(--display);font-weight:800;font-size:16.5px;line-height:1.1}
.tool-card small{color:var(--muted);font-size:12.5px;line-height:1.35}
.hub-tile{display:flex;gap:14px;align-items:center;padding:18px;border-radius:22px;background:var(--c);color:#fff;text-decoration:none;box-shadow:0 8px 18px color-mix(in srgb,var(--c) 30%,transparent)}
.hub-tile .emo{font-size:34px;width:58px;height:58px;border-radius:18px;background:rgba(255,255,255,.25);display:grid;place-items:center;flex:none}
.hub-tile b{font-family:var(--display);font-weight:800;font-size:22px;display:block}
.hub-tile small{opacity:.92;font-weight:600}
.howto{display:grid;gap:10px;counter-reset:s;margin:0;padding:0;list-style:none}
.howto li{display:flex;gap:12px;align-items:flex-start;font-weight:600}
.howto li::before{counter-increment:s;content:counter(s);flex:none;width:28px;height:28px;border-radius:50%;background:var(--c);color:#fff;display:grid;place-items:center;font-weight:800;font-size:14px}

.company-directory .company-groups{display:grid;gap:16px;align-items:start}
.company-directory [hidden]{display:none}
@media(min-width:800px){
  .company-directory .wrap{max-width:1440px;padding-inline:clamp(24px,3vw,48px)}
  .company-directory .company-groups{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(min-width:1100px){
  .company-directory .company-groups{grid-template-columns:repeat(3,minmax(0,1fr))}
}

.site-nav{display:flex;flex-wrap:wrap;align-items:center;gap:8px 16px}
.site-nav a{color:inherit;font-weight:700;text-decoration:underline;text-underline-offset:3px}
.shared-footer{display:flex;flex-wrap:wrap;justify-content:space-between;gap:8px 20px}
.shared-footer p{flex-basis:100%;margin:0}

.top{flex-wrap:wrap}
.top .brand-dot{color:#0FA9A3}