Reach a human · Food delivery
Talk to a person at Just Eat
Missing items, refunds and late orders.
No public phone line
No phone line
! Number not yet checked on the official website
Hours and numbers
Opening hoursCheck just-eat.co.uk for current hours.
Fastest route to a person
- There's no public phone line, so use the online help or chat
- Have your order or account details ready before you start the chat
- Ask for a reference number in the chat and save a screenshot
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-afternoon on weekdays
Busiest, avoid if you can
Friday and Saturday evenings
Friday and Saturday evenings
Other ways in
Online helpjust-eat.co.uk/help
In storeMany returns are quicker at a store till with your receipt or order email
Not sorted? Complain
Complain to the retailer under the Consumer Rights Act. If you paid by card, ask your bank for a chargeback, or use Section 75 on a credit card for items over £100.
Sort it out
Also in Food delivery
Last checked 2026-11-06