Reach a human · Streaming
Talk to a person at Netflix
Billing, cancelling and account access.
Netflix takes calls through its app, free over Wi-Fi.
No phone line
✓ Number checked on the official website
Hours and numbers
Opening hoursCall or chat from the Netflix app.
Fastest route to a person
- You can cancel online in two taps: Account, Cancel membership
- In the app: My Netflix, menu, Help, then Call or Chat
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Any weekday daytime
Busiest, avoid if you can
Sunday evenings
Sunday evenings
Other ways in
Live chathelp.netflix.com
Cancel onlineAccount, Cancel membership
Not sorted? Complain
Complain to the retailer under the Consumer Rights Act. If you paid by card, ask your bank for a chargeback, or use Section 75 on a credit card for items over £100.
Sort it out
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Last checked 2026-11-05 · Source