Reach a human · Mobile
Talk to a person at EE
Mobile, broadband, billing and leaving.
Free. Dial 150 from an EE mobile.
0800 956 6000
! Number not yet checked on the official website
Hours and numbers
Opening hoursCheck ee.co.uk/help for current hours.
From an EE mobile150
Fastest route to a person
- Text PAC or STAC to 65075 to leave without calling
- On the phone say “billing” or “leaving”
- Have your account PIN ready
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
8am to 9am or after 7pm, midweek
Busiest, avoid if you can
Monday mornings and the day new phones launch
Monday mornings and the day new phones launch
Other ways in
Live chatIn the My EE app
Switch by textPAC to 65075 (keep number) or STAC to 75075
Not sorted? Complain
Complain in writing. After 8 weeks, or once you get a deadlock letter, take it free to the ombudsman scheme your provider belongs to (Ombudsman Services: Communications or CISAS). The deadlock letter names which.
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Last checked 2026-11-05