Reach a human · Insurance
Talk to a person at esure
Car and home insurance, policies and claims.
Standard rate, included in most mobile minutes
0345 609 8971
✓ Number checked on the official website
Hours and numbers
Opening hoursCheck esure.com for current hours.
Home insurance0345 045 8000
Fastest route to a person
- Have your account, policy or card number ready, and pass security first
- Say “speak to someone” or choose the option for an existing account or claim
- For a complaint, say the word “complaint” clearly so it gets logged
- Ask for a reference number before you hang up
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-afternoon, Tuesday to Thursday
Busiest, avoid if you can
Monday mornings, after storms and around renewal dates
Monday mornings, after storms and around renewal dates
Other ways in
Online helpesure.com/contact-us
App or online accountMost changes, documents and chat are in the app
Not sorted? Complain
Complain to the firm. After 8 weeks, or a final response letter, the Financial Ombudsman Service is free.
Sort it out
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Last checked 2026-11-06 · Source