Reach a human · Cars & breakdown
Talk to a person at Halfords
Orders, Autocentre bookings, bikes and returns.
Standard rate, included in most mobile minutes
0330 135 9779
✓ Number checked on the official website
Hours and numbers
Opening hoursMon to Fri 8am to 8pm, Sat 8am to 6pm, Sun 9am to 5pm
Fastest route to a person
- Have your account, policy or card number ready, and pass security first
- Say “speak to someone” or choose the option for an existing account or claim
- For a complaint, say the word “complaint” clearly so it gets logged
- Ask for a reference number before you hang up
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-afternoon, Tuesday to Thursday
Busiest, avoid if you can
Monday mornings and the first cold snap of winter
Monday mornings and the first cold snap of winter
Other ways in
Online helphelp.halfords.com/wss/getting-in-touch/customer-support/contact-us
App or online accountMost changes, documents and chat are in the app
Not sorted? Complain
Complain to the firm. After 8 weeks, or a final response letter, the Financial Ombudsman Service is free.
Sort it out
Also in Cars & breakdown
Last checked 2026-11-06 · Source