Reach a human · Mobile
Talk to a person at O2
Mobile, billing, upgrades and leaving.
Standard rate. Dial 202 from an O2 mobile.
0344 809 0202
✓ Number checked on the official website
Hours and numbers
Opening hoursMon to Fri, 8am to 9pm. Sat, 8am to 8pm. Sun, 8am to 6pm.
From an O2 mobile202
Pay As You Go0344 809 0222
From abroad+44 7860 980 202
Fastest route to a person
- Text PAC or STAC to 65075 to leave without calling
- On the phone say “billing” or “leaving”
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
8am to 9am or after 7pm, midweek
Busiest, avoid if you can
Monday mornings and the day new phones launch
Monday mornings and the day new phones launch
Other ways in
ChatMy O2 app
Community forumO2 community
Not sorted? Complain
Complain in writing. After 8 weeks, or once you get a deadlock letter, take it free to the ombudsman scheme your provider belongs to (Ombudsman Services: Communications or CISAS). The deadlock letter names which.
Sort it out
Also in Mobile
Last checked 2026-11-05 · Source