Reach a human · Travel
Talk to a person at P&O Ferries
Ferry bookings, changes and refunds.
Standard UK landline rate, included in most mobile minutes
01304 448 888
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Hours and numbers
Opening hoursCheck poferries.com for current hours.
Fastest route to a person
- Have your booking reference and the lead passenger's name ready
- If you're travelling within 72 hours, pick that option: it's answered first
- Ask for any change, refund or voucher to be confirmed by email
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Quietest time to call
Late evening or early morning, midweek
Busiest, avoid if you can
Strike days, school holiday Saturdays and the day after disruption
Strike days, school holiday Saturdays and the day after disruption
Other ways in
Online helppoferries.com
App or Manage bookingChanges, check-in and refunds
Not sorted? Complain
Complain to the company in writing. If it's an ABTA member, ABTA's dispute service can help. Card payments may be covered by chargeback or Section 75.
PARTNER
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Last checked 2026-11-06