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Reach a human · Travel

Talk to a person at Uber

Trips, lost items, fares and account help.

No public phone line
No phone line
! Number not yet checked on the official website

Hours and numbers

Opening hoursCheck help.uber.com for current hours.

Fastest route to a person

  1. Left something in a car? In the app go to Trips, choose the trip, then Find lost item
  2. There's no public phone line, so use the online help or chat
  3. Have your order or account details ready before you start the chat
  4. Ask for a reference number in the chat and save a screenshot

Menu shortcuts change often. Tell us if one stops working.

Quietest time to call

Late evening or early morning, midweek
Busiest, avoid if you can
Strike days, school holiday Saturdays and the day after disruption

Other ways in

Online helphelp.uber.com
App or Manage bookingChanges, check-in and refunds

Not sorted? Complain

Complain to the company in writing. If it's an ABTA member, ABTA's dispute service can help. Card payments may be covered by chargeback or Section 75.

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Last checked 2026-11-06