Reach a human · Mobile
Talk to a person at Vodafone
Mobile, broadband, billing and leaving.
Standard rate. Free on 191 from a Vodafone mobile.
0333 304 0191
✓ Number checked on the official website
Hours and numbers
Opening hoursMon to Fri, 8am to 10pm. Weekends, 8am to 8pm.
From a Vodafone mobile191
From abroad on Vodafone+44 7836 191 191
Fastest route to a person
- Text PAC or STAC to 65075 to leave without calling
- On the phone say “billing” or “leaving”
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
8am to 9am or after 7pm, midweek
Busiest, avoid if you can
Monday mornings and the day new phones launch
Monday mornings and the day new phones launch
Other ways in
Webchatvodafone.co.uk/contact-us
TOBi chatbotOn the support site, ask for an adviser
Not sorted? Complain
Complain in writing. After 8 weeks, or once you get a deadlock letter, take it free to the ombudsman scheme your provider belongs to (Ombudsman Services: Communications or CISAS). The deadlock letter names which.
Sort it out
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Last checked 2026-11-05 · Source