Reach a human · Help & advice
Talk to a person at Police non-emergency (101)
Report a crime that isn't an emergency, or ask the police for advice.
15p per call from landlines and mobiles, however long you're on
101
! Number not yet checked on the official website
Hours and numbers
Opening hours24 hours a day, every day
Emergency999
Fastest route to a person
- If someone is in danger or a crime is happening now, call 999 instead
- Have a short summary of your problem ready, with any letters or reference numbers
- Lines are busiest first thing: if you can't get through, try mid-afternoon
- Ask what to do next and write it down
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Right at opening, midweek
Busiest, avoid if you can
Monday mornings and lunchtimes
Monday mornings and lunchtimes
Other ways in
Online helppolice.uk
OnlineMost advice and forms are online, free
Not sorted? Complain
Use the organisation's own complaints form. Advice charities and police services each have an independent review step listed on their site.
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Last checked 2026-11-06