Reach a human · Energy
Talk to a person at ScottishPower
Bills, meter readings and refunds.
Standard rate, included in most mobile minutes
0345 270 0700
✓ Number checked on the official website
Hours and numbers
Opening hoursWeekdays, 9am to 5pm. Webchat every day, 7am to 11pm.
Gas emergency (any supplier)0800 111 999
Power cut (any supplier)105
Fastest route to a person
- Say “bill” or “refund”
- Have your account number ready
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Right at opening, Tuesday to Thursday
Busiest, avoid if you can
Mondays, the start of the month and the days after price changes
Mondays, the start of the month and the days after price changes
Other ways in
Webchatscottishpower.co.uk/livechat, 7am to 11pm daily
Emailcontactus@scottishpower.com, account number in the subject
Not sorted? Complain
Complain to the supplier. After 8 weeks, or a deadlock letter, the Energy Ombudsman is free.
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Last checked 2026-11-05 · Source