Reach a human · Broadband & TV
Talk to a person at TalkTalk
Broadband faults, billing and leaving.
Standard rate, included in most mobile minutes
0345 172 0088
✓ Number checked on the official website
Hours and numbers
Opening hoursMon to Sat, 9am to 7pm. Free from a TalkTalk home phone.
Fastest route to a person
- Say “leaving” or “complaint” to skip fault tests
- Have your account number ready
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
8am to 9am, or after 6pm, midweek
Busiest, avoid if you can
Monday mornings and Saturday late morning
Monday mornings and Saturday late morning
Other ways in
Live chatSign in to My Account, Help & Support, chat. Free from a mobile.
Emailheretohelp@talktalkplc.com
My Account appFault checks and messaging
Not sorted? Complain
Complain in writing. After 8 weeks, or once you get a deadlock letter, take it free to the ombudsman scheme your provider belongs to (Ombudsman Services: Communications or CISAS). The deadlock letter names which.
PARTNER
Paying too much for broadband?
Compare deals at your postcode in 2 minutes. We may earn a commission.Compare dealsSort it out
Also in Broadband & TV
Last checked 2026-11-05 · Source