Reach a human · Health
Talk to a person at GHIC and EHIC health cards
Apply for or replace a GHIC or EHIC for healthcare abroad.
Standard rate, included in most mobile minutes
0300 330 1350
✓ Number checked on the official website
Hours and numbers
Opening hoursMon to Fri 8am to 6pm, Sat 9am to 3pm
From outside the UK+44 191 283 3909
Fastest route to a person
- Apply free at gov.uk: paid sites that charge for a GHIC are not official
- Have your NHS number or certificate reference ready
- Choose the option that matches your query, then wait for an adviser
- Write down the date and any reference you're given
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-morning on weekdays
Busiest, avoid if you can
Monday mornings and the first hour after opening
Monday mornings and the first hour after opening
Other ways in
Online helpnhsbsa.nhs.uk/contact-overseas-healthcare-services
OnlineMany applications and renewals are quicker online
Not sorted? Complain
Complain to the service first. If you're still unhappy, go to the Parliamentary and Health Service Ombudsman.
Sort it out
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Last checked 2026-11-06 · Source