Reach a human · Health
Talk to a person at Specsavers
Glasses, contact lenses, hearing and appointments.
No public phone line
No phone line
✓ Number checked on the official website
Hours and numbers
Opening hoursOnline team every day, 9am to 10pm. Call your local store for appointments
Fastest route to a person
- There's no public phone line, so use the online help or chat
- Have your order or account details ready before you start the chat
- Ask for a reference number in the chat and save a screenshot
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-morning on weekdays
Busiest, avoid if you can
Monday mornings and the first hour after opening
Monday mornings and the first hour after opening
Other ways in
Online helpspecsavers.co.uk/about/customer-care
OnlineMany applications and renewals are quicker online
Not sorted? Complain
Complain to the service first. If you're still unhappy, go to the Parliamentary and Health Service Ombudsman.
Sort it out
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Last checked 2026-11-06 · Source