Reach a human · Tax
Talk to a person at HMRC Income Tax (PAYE)
Tax codes, refunds, P800s and employment history.
Standard rate, included in most mobile minutes
0300 200 3300
✓ Number checked on the official website
Hours and numbers
Opening hoursMon to Fri, 8am to 6pm. Closed bank holidays.
From outside the UK+44 135 535 9022
Relay UK18001 then 0300 200 3300
Fastest route to a person
- Have your National Insurance number ready
- Say “tax code” or “tax refund” when asked
- Decline the text link to the digital assistant to stay in the queue
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
8am to 8:30am, Tuesday to Thursday, outside January
Busiest, avoid if you can
January (Self Assessment deadline), Mondays and lunchtimes
January (Self Assessment deadline), Mondays and lunchtimes
Other ways in
Digital assistantOn GOV.UK for PAYE, tax codes and refunds. Ask to transfer to an adviser.
Personal tax accountCheck and fix your tax code online.
X (Twitter)@HMRCcustomers, no personal details.
PostPay As You Earn and Self Assessment, HM Revenue and Customs, BX9 1AS
Not sorted? Complain
Use HMRC's online complaint form. If you're still unhappy after two tiers, go to the Adjudicator's Office.
Sort it out
Also in Tax
Last checked 2026-11-05 · Source