Reach a human · Tax
Talk to a person at HMRC Self Assessment
Tax returns, payments, penalties and UTR numbers.
Standard rate, included in most mobile minutes
0300 200 3310
✓ Number checked on the official website
Hours and numbers
Opening hoursMon to Fri, 8am to 6pm. Closed bank holidays.
From outside the UK+44 161 931 9070
Income Tax and PAYE0300 200 3300
Fastest route to a person
- Have your UTR and National Insurance number ready
- When the voice asks why you're calling, say “Self Assessment”, then a short reason such as “penalty appeal”
- If the digital assistant is offered by text, say no and stay on the line
- If you're told to go online, ask once more for an adviser
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
8am to 8:30am, Tuesday to Thursday, outside January
Busiest, avoid if you can
January (Self Assessment deadline), Mondays and lunchtimes
January (Self Assessment deadline), Mondays and lunchtimes
Other ways in
Digital assistant and webchatSearch “HMRC Self Assessment contact” on GOV.UK. Ask the assistant for an adviser.
X (Twitter)@HMRCcustomers, Mon to Fri 8am to 8pm, Sat 8am to 4pm. No personal details.
HMRC appCheck payments, UTR and tax code without calling.
PostSelf Assessment, HM Revenue and Customs, BX9 1AS
Not sorted? Complain
Use HMRC's online complaint form. If you're still unhappy after two tiers, go to the Adjudicator's Office.
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Last checked 2026-11-05 · Source