Reach a human · Banking
Talk to a person at HSBC UK
Accounts, cards, fraud and complaints.
Standard rate, included in most mobile minutes
0345 740 4404
✓ Number checked on the official website
Hours and numbers
Opening hoursEvery day, 8am to 8pm.
From abroad+44 1226 261 010
Not yet a customer0345 587 3444
Fastest route to a person
- Have your telephone banking security number or app ready
- Say your reason in a few words, then “adviser”
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-afternoon (2pm to 4pm), Tuesday to Thursday
Busiest, avoid if you can
Monday mornings, lunchtimes and pay day
Monday mornings, lunchtimes and pay day
Other ways in
ChatHSBC app: Menu, Help, Chat with us
Online banking chatRight side of the page
Not sorted? Complain
Complain to the bank. After 8 weeks, or a final response, the Financial Ombudsman Service is free.
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Last checked 2026-11-05 · Source