Reach a human · Banking
Talk to a person at Santander
Accounts, cards, fraud and complaints.
Standard rate, included in most mobile minutes
0330 912 3123
✓ Number checked on the official website
Hours and numbers
Opening hours7 days a week, UK-based team.
Fastest route to a person
- Have your card and telephone banking details ready
- Say your reason, then “adviser”
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-afternoon (2pm to 4pm), Tuesday to Thursday
Busiest, avoid if you can
Monday mornings, lunchtimes and pay day
Monday mornings, lunchtimes and pay day
Other ways in
App chatSantander app
BranchFind a branch on santander.co.uk
Not sorted? Complain
Complain to the bank. After 8 weeks, or a final response, the Financial Ombudsman Service is free.
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Last checked 2026-11-05 · Source