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Reach a human · Banking

Talk to a person at Lloyds Bank

Accounts, cards, fraud and complaints.

Standard rate, included in most mobile minutes
0345 300 0000
Call now
✓ Number checked on the official website

Hours and numbers

Opening hoursEvery day, 8am to 6pm. Closed bank holidays.
From abroad+44 1733 347 007
Lost or stolen card, 24/70800 096 9779
Online banking fraud, 24/70800 917 7017

Fastest route to a person

  1. Call from the app to skip security questions
  2. Say your reason, then “adviser”

Menu shortcuts change often. Tell us if one stops working.

Quietest time to call

Mid-afternoon (2pm to 4pm), Tuesday to Thursday
Busiest, avoid if you can
Monday mornings, lunchtimes and pay day

Other ways in

App chatLloyds app, Help
BranchFind a branch on lloydsbank.com

Not sorted? Complain

Complain to the bank. After 8 weeks, or a final response, the Financial Ombudsman Service is free.

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Last checked 2026-11-05 · Source