Reach a human · Pensions & investing
Talk to a person at Vanguard UK
ISAs, pensions and fund accounts.
Free from mobiles and landlines
0800 917 5508
! Number not yet checked on the official website
Hours and numbers
Opening hoursCheck vanguardinvestor.co.uk for current hours.
Fastest route to a person
- Have your account, policy or card number ready, and pass security first
- Say “speak to someone” or choose the option for an existing account or claim
- For a complaint, say the word “complaint” clearly so it gets logged
- Ask for a reference number before you hang up
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-afternoon, Tuesday to Thursday
Busiest, avoid if you can
Around 5 April (tax year end) and Monday mornings
Around 5 April (tax year end) and Monday mornings
Other ways in
Online helpvanguardinvestor.co.uk
App or online accountMost changes, documents and chat are in the app
Not sorted? Complain
Complain to the firm. After 8 weeks, or a final response letter, the Financial Ombudsman Service is free.
Sort it out
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Last checked 2026-11-06