Reach a human · Government
Talk to a person at DVLA Vehicle Tax and SORN
Vehicle tax, SORN, V5C logbooks and refunds.
Standard rate, included in most mobile minutes
0300 790 6802
! Number not yet checked on the official website
Hours and numbers
Opening hoursCheck GOV.UK “Contact DVLA” for current hours.
Fastest route to a person
- Most tax and SORN jobs are quicker online with your V5C reference
- On the speech menu say “vehicle tax” or “logbook”
- Have your registration and V5C document reference ready
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Right at opening (8am), Wednesday to Friday
Busiest, avoid if you can
Monday mornings, lunchtimes and the first week of the month
Monday mornings, lunchtimes and the first week of the month
Other ways in
OnlineGOV.UK vehicle tax and SORN services, 24/7
WebchatVia GOV.UK “Contact DVLA”
Not sorted? Complain
Complain to the department first, then ask your MP to refer you to the Parliamentary and Health Service Ombudsman.
Sort it out
Also in Government
Last checked 2026-11-05