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Reach a human · Banking

Talk to a person at PayPal

Disputes, limited accounts and refunds.

PayPal shows its phone number only after you log in and pick a topic.
No phone line
✓ Number checked on the official website

Hours and numbers

Opening hoursEvery day, 8am to 6:30pm.

Fastest route to a person

  1. Log in, click Contact at the bottom of any page, choose your topic, then pick Call us
  2. In the app: profile photo, Help, your issue, Contact PayPal Support
  3. Open disputes in the Resolution Centre before calling

Menu shortcuts change often. Tell us if one stops working.

Quietest time to call

Mid-afternoon (2pm to 4pm), Tuesday to Thursday
Busiest, avoid if you can
Monday mornings, lunchtimes and pay day

Other ways in

Resolution CentreDisputes and claims online
MessagesHelp, Contact us, Message us

Not sorted? Complain

Complain to PayPal. After 8 weeks, or a final response, the Financial Ombudsman Service is free.

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Last checked 2026-11-05 · Source