Reach a human · Credit & cards
Talk to a person at Tesco Bank
Credit cards, savings, loans and insurance.
Standard rate, included in most mobile minutes
0345 300 4278
! Number not yet checked on the official website
Hours and numbers
Opening hoursCheck tescobank.com for current hours.
Fastest route to a person
- Have your account, policy or card number ready, and pass security first
- Say “speak to someone” or choose the option for an existing account or claim
- For a complaint, say the word “complaint” clearly so it gets logged
- Ask for a reference number before you hang up
Menu shortcuts change often. Tell us if one stops working.
Quietest time to call
Mid-afternoon, Tuesday to Thursday
Busiest, avoid if you can
Monday mornings, lunchtimes and pay day
Monday mornings, lunchtimes and pay day
Other ways in
Online helptescobank.com
App or online accountMost changes, documents and chat are in the app
Not sorted? Complain
Complain to the firm. After 8 weeks, or a final response letter, the Financial Ombudsman Service is free.
Sort it out
Also in Credit & cards
Last checked 2026-11-06